In compliance with Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights and Regulation (EU) 2016/679, you are hereby informed that the personal data provided by you will be included in the database owned by Mugikortasun Kudeaketa Zerbitzuak - Servicios de Gestión de Movilidad, S.L. (hereinafter the company MKZ) in order to provide you with the information requested about our products and services.
The person responsible for processing your data is the company MKZ with registered address at Paseo Campo Volantin 20, 3º, 48007 Bilbao Bizkaia.
The legal basis for the processing of information is the consent given by the data subject.
The personal data that you provide when you contact us via the web forms will be kept for the time necessary to deal with your request and as long as you do not request their cancellation.
Under no circumstances will MKZ use the personal data of the interested parties for purposes other than those mentioned above, and undertakes to maintain due professional secrecy and to establish the necessary technical and organisational measures to safeguard the information in accordance with the requirements of current legislation on data protection.
You may exercise your rights of access, rectification, cancellation, opposition, portability and limitation of use by writing, accompanied by a copy of an official document that identifies you, addressed to the company MKZ with registered address at Paseo Campo Volantin 20, 3º, 48007 Bilbao Bizkaia or to the following email address: info@ibilkari.com.
Who is responsible for the processing of your data?
Identity: Mugikortasun Kudeaketa Zerbitzuak - Servicios de Gestión de Movilidad, S.L.
TAX ID: B75001750
Postal Address: Paseo Campo Volantin 20, 3º, 48007 Bilbao Bizkaia
Mail: info@ibilkari.com.
Telephone: 689 514 885
For what purpose do we process your personal data?
The company MKZ will process the information provided by the User in order to attend to their requests related to the management of the service requested and to send electronic communications of an informative nature.
How long will we keep your data?
In general, the personal data provided will be kept for the time necessary to deal with the User's request or as long as the User does not request its deletion.
What is the legal basis for the processing of your data?
The legal basis for the processing of data is legitimisation by consent of the User.
For existing customers, we will process the data by virtue of the execution of the contract signed by the User.
To which recipients will your data be disclosed?
MKZ will not disclose personal data to third parties and will not make any international transfer of such data. Under no circumstances will the personal data of the interested parties be used for any other purpose.
In the case of use of the WhatsApp application. In your interaction with the professional. For more information, please consult the conditions of the application on its website or refer to this link: https://www.whatsapp.com/legal/?eea=1#privacy-policy-how-the-general-data-protection-regulation-applies-to-our-european-region-users
In the event of use of zoom for videoconferencing, https://blog.zoom.us/es/zoom-privacy-policy/
What are your rights when you provide us with your data?
Right of access: You have the right to obtain confirmation as to whether or not we are processing personal data concerning you.
Right of rectification: You have the right to obtain rectification of inaccurate or incomplete personal data concerning you.
Right of erasure: You have the right to obtain the erasure of personal data concerning you where the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
Right of restriction: You may request the restriction of the processing of your personal data, in which case we will only retain them for the purpose of exercising or defending claims.
Right to withdraw consent: You will have the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.
Right of opposition: You will have the right to oppose the processing of your data, the company MKZ, will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.
Right to data portability: You may ask us to assign or transfer your automated personal data to any other company that you indicate to us in a structured, intelligible and automated format.
Interested parties may exercise their rights of access, rectification, deletion, limitation, opposition and data portability by writing to the company MKZ, indicating the right to be exercised and attaching a copy of their ID card to the following postal address: Paseo Campo Volantin 20, 3º, 48007 Bilbao Bizkaia, indicating DATA PROTECTION on the envelope, or by e-mail: info@ibilkari.com.
Interested parties have the right to complain to the Control Authority and request the protection of rights that have not been duly addressed to the Spanish Data Protection Agency through the electronic headquarters of its website (www.agpd.es), or by writing to its postal address (C/ Jorge Juan, 6, 28001-Madrid).
The terms and conditions of this Privacy Policy are also in Basque and English. In the event of any discrepancy, the Spanish version shall prevail.
