You must fill in the registration form on the Ibilkari Website.

We will check your details and, once we have activated your account, you will receive a ‘Welcome’ message when your registration has been validated.

You must be 25 years of age and hold a valid driving license that is at least 2 years of entitlement to drive.

If you come from outside the European Union and the European Economic Area, you must provide a valid and current International Driving License, or a license written in Spanish and accompanied by an official and certified translation. These documents must be accompanied by your passport and driving licence from your country of origin.

Once you have registered, we will check your details.

If everything is correct, we will activate you as a user and you will receive a Welcome email.

From that moment, you will be able to book the vehicle you want through our Reservation System or in the Ibilkari App.

If you wish to unsubscribe, simply send us an email stating that you no longer wish to use the service and we will cancel your user account.

A refundable deposit will be provided upon validation of the registration. The amounts are described in the Rates section of the Website.

The deposit is to ensure that the vehicles we share are used correctly. This amount will be refunded upon request for cancellation of the service, once the amounts that may be pending regularisation have been paid (see the General Conditions for more details).

The user holder may designate a third person free of charge as an additional or ‘authorised’ driver, provided that he/she fulfils the requirements demanded to be able to access the service, subject to prior admission by Ibilkari.

The authorised driver will proceed under the responsibility of the service user, without prejudice to the existence of an assignment of his or her personal obligation as a driver. The user will be held subsidiarily responsible for the uses, services and other concepts of payment that correspond to the authorised driver.

Ibilkari is responsible for the cleaning, maintenance and care of the vehicles on a regular basis.

The philosophy of car-sharing is to promote a lifestyle based on the collaborative economy and, therefore, involves consideration and shared responsibility with other users in the use of the vehicles for the common good and in a friendly manner for the service.

In the event of soiling the vehicle during the booking, either inside and/or outside, you must clean the vehicle during the booking period, at your own expense.

In this way, you will be able to return the vehicle in the clean and hygienic conditions that all other users aspire to share.

In case of omission, Ibilkari, will endorse the corresponding cleaning and hygiene charges (indicated in the User Guide in Section 8, Surcharges and Subscriptions). The expenses for immobilisation and opportunity cost of the vehicle attributable during the cleaning and sanitation intervention time will be accounted for.